Well after a bit of delay, they got it here ahead of their schedule. I guess with it being back ordered two weeks isn't too bad. Pickup at my local store was a bit of a nightmare. I asked the greater where to go, assuming it was customer service, he agreed with that idea. I stood in line there for 20mins only to be told they do site to store pickups in the jewelry dept
That made no sense to me at all but whatever.
The CSR there had no idea what was going on, and was trying to send me back to customer service, she was just covering for someone on break. She got the manager to come over, which btw was at customer service, but helping some lady that didn't understand why she hadn't been called back on her job app
After a bit of a wait, and a training session showing the CSR how to handle S2S orders I got my saw. Its a brand new store, so I can understand a little wait time, but employees, especially your greater should know the appropriate place to send people. In fact the girl at the customer service dept didn't even bother to tell me where the jewelery section was, and of course I had no clue.
The saw works pretty well and has good reach and power. I will say extended its a bit more flexible than I'd like. Its actually a little on the heavy side, at least for the amount of flex in the pole, so the combo. makes things a little tricky. I was going to stand on a step ladder for a little extra height (when your 5'5" you need the help) but the pole is a little too unbalanced. The same applies for trying to climb into the tree and reach out to some of the branches I was going to trim.