DO NOT ORDER - Buy.Com only ships 50 cups I jumped at this posting. Imagine my surprise when the order came today and although it was in a big box, there was only one sleeve of 50 cups! I called Buy.Com and after holding several minutes got a rep in some foreign country. She was unable to explain what happened and after another 5 minute hod put me through to another rep in a foreign country. I was told that there was an error in the description and it should have been only 50 cups. I asked why nobody called and she could not say. After some discussion, she offered to send me a return shipping lable for UPS. After several minutes the label came but it requires me to deliver the box to a UPS store to have it shipped back. I told the girl that this was unacceptable for their mistake. Finally, she told me that she would see if she could arrange a pick-up but she would have to call me back tomorrow.
Stay away from this deal and Buy.Com. Apparently, once they have your money, they believe that can change the order arbitrarily without any agreement from the buyer. I will never order from them again. |