Apple - Support - Apple Headphones with Remote Replacement Program * Apple Headphones With Remote Replacement * Apple Has Determined That Apple Headphones W/ Remote Included With The Ipod Shuffle 3rd Gen. May Fail * Made Between Feb 2009 - Feb 2010 * If Your Headphones Stop Working . Apple Will Replace Them Free Of Charge * 2 Years From Date Of Purchase * Serial # - xx909xxxxxx - xx952xxxxxx ,xx001xxxxxx,xx004xxxxxx *