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Ring Gen 1 Keypad being offered free replacement with Gen 2 Keypad

+6 Deal Score
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Keep an eye on your emails. I almost missed it.

Get the latest Ring Alarm Keypad, at no cost to you.
Your Ring Alarm Keypad (Gen 1) may not be performing to our standards. Get the latest Ring Alarm Keypad (Gen 2) for free by entering the discount code below at checkout on Ring dot com


EDIT: The discount code appears unique to the account.

FYI, I am an annual subscriber, so that might be required to get the offer.
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Created 10-05-2021 at 10:06 AM by Conformer101
in Computers
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Joined Sep 2003
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TofuVic
10-05-2021 at 10:23 AM.
10-05-2021 at 10:23 AM.
Thanks for the heads-up! I pre-ordered the first generation before it was released and posted the deal thread for it in 2018, so it'll be nice to get a free upgrade if Ring offers it to me.

Take care,
Tofu Vic
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Joined Jul 2012
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araposo
10-05-2021 at 10:24 AM.
10-05-2021 at 10:24 AM.
So….I have 2 gen 1s…and I got the email for one of them?? Not sure how that makes sense.
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Joined Aug 2009
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Conformer101
10-05-2021 at 10:26 AM.
10-05-2021 at 10:26 AM.
Quote from araposo :
So….I have 2 gen 1s…and I got the email for one of them?? Not sure how that makes sense.
I'd just chat with customer service. Their system probably just overlooked how many you have. My bet is they'll honor both since they are claiming it's a performance issue.
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Joined Oct 2005
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bigjizz
10-05-2021 at 10:27 AM.
10-05-2021 at 10:27 AM.
is the code unique ?
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Joined Aug 2009
L10: Grand Master
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Conformer101
10-05-2021 at 10:29 AM.
10-05-2021 at 10:29 AM.
Quote from bigjizz :
is the code unique ?
I honestly don't know, that's why I didn't post mine.

EDIT: It doesn't look unique, but didn't want to risk it.
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Joined Nov 2007
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yuugotserved
10-05-2021 at 10:32 AM.
10-05-2021 at 10:32 AM.
I also have the first generation on a yearly plan but haven't gotten email yet. Will wait another day before reaching out to their customer service. Thanks for the heads up!
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Joined Jul 2015
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mac06
10-05-2021 at 10:33 AM.
10-05-2021 at 10:33 AM.
Is the email from today? Was it sent by Ring? Hoping I didn't delete it.
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Joined Aug 2009
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Conformer101
10-05-2021 at 10:34 AM.
10-05-2021 at 10:34 AM.
Quote from yuugotserved :
I also have the first generation on a yearly plan but haven't gotten email yet. Will wait another day before reaching out to their customer service. Thanks for the heads up!
If someone confirms the code is not account specific, I will add it to my original post.
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Joined Mar 2005
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buzzman
10-05-2021 at 10:34 AM.
10-05-2021 at 10:34 AM.
Quote from araposo :
So….I have 2 gen 1s…and I got the email for one of them?? Not sure how that makes sense.
Can you use that same code to both of your accounts?

This would tell us if the code is unique.
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Joined Aug 2009
L10: Grand Master
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Conformer101
10-05-2021 at 10:34 AM.
10-05-2021 at 10:34 AM.
Quote from mac06 :
Is the email from today? Was it sent by Ring? Hoping I didn't delete it.
Sent directly by ring. Yes, today, about 1pm EST.
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Last edited by Conformer101 October 5, 2021 at 10:43 AM.
Joined Nov 2006
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godwheel
10-05-2021 at 10:34 AM.
10-05-2021 at 10:34 AM.
No email here Frown
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Conformer101
10-05-2021 at 10:35 AM.
10-05-2021 at 10:35 AM.
Quote from buzzman :
Can you use that same code to both of your accounts?

This would tell us if the code is unique.
He only got one code. But, if he PMs me his code, I will know if it's generic, and will post it.
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Joined Aug 2020
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SplendidHome1945
10-05-2021 at 10:35 AM.
10-05-2021 at 10:35 AM.
can someone give me a code
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Joined Jul 2012
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araposo
10-05-2021 at 10:37 AM.
10-05-2021 at 10:37 AM.
Quote from buzzman :
Can you use that same code to both of your accounts?

This would tell us if the code is unique.

It's almost definitely specific codes, and I only have one account…with two keypads. Sorry if that wasn't clear
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