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Factory Blemished RIDGID Gen5X 18 Volt 1/2 In. Brushless Compact Hammer Drill Kit two 2.0ah battery $90 + shipping or free pickup

$89.99
$179.99
+7 Deal Score
7,498 Views
(1) Hammer Drill, Brushless Compact Hammer Drill 700 in.Lbs
(1) Auxiliary Handle
(2) Lithium Batteries should be 2.0Ah
(1) Charger


Limited Lifetime Warranty

https://www.directtoolsoutlet.com.../p/R86116K > no longer available for shipping, in store pick up only
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$89.99
$179.99

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Joined Dec 2019
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> bubble2 12 Posts
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a46342us
11-23-2021 at 08:20 AM.
11-23-2021 at 08:20 AM.
Can't figure out shipping..
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> bubble2 137 Posts
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lanman31337
11-23-2021 at 08:24 AM.
11-23-2021 at 08:24 AM.
Quote from a46342us :
Can't figure out shipping..
It looks like it's only in-store only now.
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> bubble2 259 Posts
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grazzhoppa
11-23-2021 at 08:25 AM.
11-23-2021 at 08:25 AM.
Rigid brand "Factory Blemished" tools from DirectToolsOutlet only come with a 3 year warranty. You lose the Rigid brand's Lifetime Warranty when you buy "factory blemished".

https://www.directtoolsoutlet.com/warrantypolicy

Quote :
RIDGID Warranty Information

RIDGID Three-Year Limited Warranty

- All RIDGID Factory Blemished Power Tools and Outdoor Equipment are covered by a 3-year warranty.

- *You must retain your receipt as proof of purchase for the use of warranty.
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> bubble2 108 Posts
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zornnn
11-23-2021 at 08:26 AM.
11-23-2021 at 08:26 AM.
Quote from grazzhoppa :
Rigid brand "Factory Blemished" tools from DirectToolsOutlet only come with a 3 year warranty. You lose the Rigid brand's Lifetime Warranty when you buy "factory blemished".

https://www.directtoolsoutlet.com/warrantypolicy
thank you for pointing this out, I never realized that but it makes sense.
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> bubble2 121 Posts
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11-23-2021 at 08:51 AM.
11-23-2021 at 08:51 AM.
Quote from grazzhoppa :
Rigid brand "Factory Blemished" tools from DirectToolsOutlet only come with a 3 year warranty. You lose the Rigid brand's Lifetime Warranty when you buy "factory blemished"...
Not true.

You CAN* get get Ridgid's Lifetime Service Agreement (LSA) with Direct Tools Factory Outlet (DTFO) as long as they are FACTORY BLEMISHED.

You CAN'T get LSA on FACTORY RECONDITIONED DTFO items.

Don't believe** me, call DTFO and please post their response.
If they don't confirm what I said, please post back the store phone number & person you spoke to.

* I have done this more then 3 times.
** Why should you? I'm just some stranger on the internet.
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grazzhoppa
11-23-2021 at 08:53 AM.
11-23-2021 at 08:53 AM.
Quote from GreyEducation6058 :
Not true.

You CAN* get get Ridgid's Lifetime Service Agreement (LSA) with Direct Tools Factory Outlet (DTFO) as long as they are FACTORY BLEMISHED.

You CAN'T get LSA on FACTORY RECONDITIONED DTFO items.

Don't believe** me, call DTFO and please post their response.
If they don't confirm what I said, please post back the store phone number & person you spoke to.

* I have done this more then 3 times.
** Why should you? I'm just some stranger on the internet.
Cool story. You can tell them to correct their warranty page on their website then. It doesn't get any clearer than "All RIDGID Factory Blemished Power Tools and Outdoor Equipment are covered by a 3-year warranty."
https://www.directtoolsoutlet.com/warrantypolicy
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> bubble2 121 Posts
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11-23-2021 at 08:54 AM.
11-23-2021 at 08:54 AM.
Quote from zornnn :
thank you for pointing this out, I never realized that but it makes sense.
I already responded to grazzhoppa, but the short of it is that you can get LSA with DTFO.

See my post to grazzhoppa to get more details.
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> bubble2 121 Posts
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11-23-2021 at 09:19 AM.
11-23-2021 at 09:19 AM.
Quote from grazzhoppa :
Cool story. You can tell them to correct their warranty page on their website then. It doesn't get any clearer than "All RIDGID Factory Blemished Power Tools and Outdoor Equipment are covered by a 3-year warranty."
https://www.directtoolsoutlet.com/warrantypolicy
I assume that you did not call DTFO to confirm. :-(

It would have been much easier if you did, but here goes...

The 3-Year warranty is normal and if you don't registrar for the LSA within time.

See https://www.ridgid.com/us/en/3-ye...d-warranty for more info.

If you notice: The link that you provided, does not even mention LSA.

I will not call DTFO to correct their page, because it is correct.
It is just not complete because it does not mention LSA.

Everything I wrote is true.

Before I purchased my 1st Ridgid item, I called DTFO to confirm --which is why I suggested that you do the same--.

Something else I found out by calling my local DTFO is that they offer a 10% Military discount on non sale items. This is something that the website doesn't do & may be something that only certain DTFO stores do.

You may be surprised about the things that you may learn by contacting places and asking questions.
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Joined Jun 2012
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> bubble2 16,892 Posts
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This user is an Expert in Home & Home Improvement
jeff34270
11-23-2021 at 09:36 AM.
11-23-2021 at 09:36 AM.
Factory Blems from Direct Tools can be registered for the LSA, I've done it many times. There's even a selection for it during registration. See pic:
Click image for larger version

Name:	Ridgid.DirectTools.JPG
Views:	33
Size:	97.2 KB
ID:	10850029
Now, can we please stop arguing about it?

Edit: And no, you don't actually have to physically mail anything in. Just upload the receipt or attach it to an email and ask them to review your registration.
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Last edited by jeff34270 November 23, 2021 at 09:39 AM.
Joined Feb 2013
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> bubble2 805 Posts
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kbohip
11-23-2021 at 10:30 AM.
11-23-2021 at 10:30 AM.
In store only and closest store is 461 miles away. Think I'll pass!
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> bubble2 942 Posts
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Kelvrick
11-23-2021 at 10:31 AM.
11-23-2021 at 10:31 AM.
Quote from grazzhoppa :
Cool story. You can tell them to correct their warranty page on their website then. It doesn't get any clearer than "All RIDGID Factory Blemished Power Tools and Outdoor Equipment are covered by a 3-year warranty."
https://www.directtoolsoutlet.com/warrantypolicy
Since you mentioned stories, you should read that ALL Ridgid power tools come with a 3 year warranty. You have to register in order to get the LSA, which factory blemished qualifies for the same as anything you buy new from Home Depot.
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> bubble2 121 Posts
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11-23-2021 at 11:52 AM.
11-23-2021 at 11:52 AM.
Quote from kbohip :
In store only and closest store is 461 miles away. Think I'll pass!
I get that (for 922 miles* I would not either).

However: f you want it, I would check the site from time to time.

Yesterday, their 50% off item was store only and others reported that it changed and became available through the site.

At the time I post this, it is still only available (if in stock) at a store. :-(

As a reminder: This sale is for TODAY ONLY.

Good Luck.

* 461 there and 461 back.
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> bubble2 6 Posts
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edhowell4
11-23-2021 at 12:41 PM.
11-23-2021 at 12:41 PM.
Quote from jeff34270 :
Factory Blems from Direct Tools can be registered for the LSA, I've done it many times. There's even a selection for it during registration. See pic:
Attachment 10850029
Now, can we please stop arguing about it?

Edit: And no, you don't actually have to physically mail anything in. Just upload the receipt or attach it to an email and ask them to review your registration.

Thank you for this info. I actually just mailed in some receipts, so anymore I know I can email them.
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> bubble2 982 Posts
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patrick1853
11-23-2021 at 01:06 PM.
11-23-2021 at 01:06 PM.
Quote from grazzhoppa :
Rigid brand "Factory Blemished" tools from DirectToolsOutlet only come with a 3 year warranty. You lose the Rigid brand's Lifetime Warranty when you buy "factory blemished".

https://www.directtoolsoutlet.com/warrantypolicy

Lifetime service agreement is separate from warranty and still applies.
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