FYI, I'm in the same boat: ordered this Sandisk drive on Nov 29 and received only the SD card, not the SSD. I ended up contacting WD support. After I few days, I received this response:
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Hello XXXXX,
Thank you for your time and patience.
Please be informed your order #XXXXXX has been delivered successfully on December 04 per tracking number #XXXXXX.
If you have any further questions, please reply to this email and we will be happy to assist you further.
-----
The tracking number they referenced was for the free SD card, which arrived by itself. What this shows me is that WD thinks the order has been fulfilled and isn't planning to ship the drive. I responded with a screenshot of the Order Status, which shows the SSD as still processing. We'll see what they say.
All I'm saying is, if you're in the same boat as me, you're likely to not receive your SSD unless you contact them. Here's the chat link[wd.com] for their support system.
This is my first SD post. Merry Christmas, everyone.
FYI, I'm in the same boat: ordered this Sandisk drive on Nov 29 and received only the SD card, not the SSD. I ended up contacting WD support. After I few days, I received this response:
---
Hello XXXXX,
Thank you for your time and patience.
Please be informed your order #XXXXXX has been delivered successfully on December 04 per tracking number #XXXXXX.
If you have any further questions, please reply to this email and we will be happy to assist you further.
-----
The tracking number they referenced was for the free SD card, which arrived by itself. What this shows me is that WD thinks the order has been fulfilled and isn't planning to ship the drive. I responded with a screenshot of the Order Status, which shows the SSD as still processing. We'll see what they say.
All I'm saying is, if you're in the same boat as me, you're likely to not receive your SSD unless you contact them. Here's the chat link[wd.com] for their support system.
This is my first SD post. Merry Christmas, everyone.
Please be informed that SanDisk Ultra 3D SSD 4TB is currently out of stock. Once it is available, it will be out for shipment and tracking information will be sent over email. It might be available in 1-2 weeks.
Although we try to maintain inventory of all products in the warehouse, occasionally an item will be backordered. Normally, the product will become available in a week. You will receive an email notification as soon as the product ships.
----
So, those of us who ordered this drive are looking at another couple of weeks, likely, before we receive it.
I also got the canned "1-2 weeks" answer, and when I asked if they could ship me the 4TB WD Blue that's about the same MSRP(actually a few $ cheaper) they told me to cancel and re-order.
They did offer a 15% coupon if I wanted to do that, but that doesn't even get close to the sale price let alone the $60 cash back on top. They came back with a 20% coupon as "the best they could do", but that still wasn't even close so I guess it's wait and see for now.
I also got the canned "1-2 weeks" answer, and when I asked if they could ship me the 4TB WD Blue that's about the same MSRP(actually a few $ cheaper) they told me to cancel and re-order.
They did offer a 15% coupon if I wanted to do that, but that doesn't even get close to the sale price let alone the $60 cash back on top. They came back with a 20% coupon as "the best they could do", but that still wasn't even close so I guess it's wait and see for now.
I think the $6o cashback is already posted and ready to be cashed out. So worst case scenario is they cancel the order but we still come out with a free SD card and cashback.
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Same here. I got the free SD card but the SSD is still processing
---
Hello XXXXX,
Thank you for your time and patience.
Please be informed your order #XXXXXX has been delivered successfully on December 04 per tracking number #XXXXXX.
If you have any further questions, please reply to this email and we will be happy to assist you further.
-----
The tracking number they referenced was for the free SD card, which arrived by itself. What this shows me is that WD thinks the order has been fulfilled and isn't planning to ship the drive. I responded with a screenshot of the Order Status, which shows the SSD as still processing. We'll see what they say.
All I'm saying is, if you're in the same boat as me, you're likely to not receive your SSD unless you contact them. Here's the chat link [wd.com] for their support system.
This is my first SD post. Merry Christmas, everyone.
---
Hello XXXXX,
Thank you for your time and patience.
Please be informed your order #XXXXXX has been delivered successfully on December 04 per tracking number #XXXXXX.
If you have any further questions, please reply to this email and we will be happy to assist you further.
-----
The tracking number they referenced was for the free SD card, which arrived by itself. What this shows me is that WD thinks the order has been fulfilled and isn't planning to ship the drive. I responded with a screenshot of the Order Status, which shows the SSD as still processing. We'll see what they say.
All I'm saying is, if you're in the same boat as me, you're likely to not receive your SSD unless you contact them. Here's the chat link [wd.com] for their support system.
This is my first SD post. Merry Christmas, everyone.
Keep us posted please
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---
Hello XXXXX,
Thank you for your time and patience.
Please be informed that SanDisk Ultra 3D SSD 4TB is currently out of stock. Once it is available, it will be out for shipment and tracking information will be sent over email. It might be available in 1-2 weeks.
Although we try to maintain inventory of all products in the warehouse, occasionally an item will be backordered. Normally, the product will become available in a week. You will receive an email notification as soon as the product ships.
----
So, those of us who ordered this drive are looking at another couple of weeks, likely, before we receive it.
https://slickdeals.net/f/15530524-sandisk-ultra-3d-ssd-2-5-4-tb-sata-iii-internal-ssd-284-99-after-25-off-best-buy-paypal-offer?v=1
They did offer a 15% coupon if I wanted to do that, but that doesn't even get close to the sale price let alone the $60 cash back on top. They came back with a 20% coupon as "the best they could do", but that still wasn't even close so I guess it's wait and see for now.
They did offer a 15% coupon if I wanted to do that, but that doesn't even get close to the sale price let alone the $60 cash back on top. They came back with a 20% coupon as "the best they could do", but that still wasn't even close so I guess it's wait and see for now.
Hopefully it's worth the wait....
Hopefully it's worth the wait....