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Yes, different cables are rated all over the place. There is a rating for the wattage, which affects the type of charger you would want to use.
There is also a rating for the speed of the cable. Many charging cables are actually USB 2.0 speeds, which is quite slow.
Ideally, you want to find cables that operate at USB 3.0 speeds, which is at least 10 times faster, and for higher wattage, depending on your device.
You can Google the wattage of what your device consumes. Ideally, you want to use cables and chargers that can correctly manage the output.
One of my cables are bad now, how/where did u contact them for support?
I would imagine the official website, then click "contact us" from the drop down menu on the top left.
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Our community has rated this post as helpful. If you agree, why not thank CMarshall85
They sent the new one first and then once that arrived they asked me to cut the old cable and send a photo of it. This is so that people aren't scamming them with the warranty.
One important thing I forgot to mention is that each cable has a serial number attached to it with a tag. You have to keep this in order to do the warranty exchange.
Here: https://us.anker.com/pages/exchange
The lifetime warranty does not apply to every cable they sell though. You will have to look and see if it applies to your specific cable.
https://www.amazon.com/gp/product/B07H256MBK/
https://www.amazon.com/gp/product/B07H256MBK/
Your link is certainly interesting for people only interested in a single cable.