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Refurbished Leap Chair by Steelcase - Free Shipping - $291.11

$291.11
-2 Deal Score
7,479 Views
Deal seems a little too good to be true, but it's a reputable website and seems legit. Last SD for this chair for over 800 bucks a couple days ago.

https://www.madisonseating.com/le...lcase.html
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Created 12-03-2021 at 07:31 AM by GlizzyGuzzler
in Office & School Supplies Get Madison Seating Coupons
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Deal
Score -2
7,479 Views
$291.11
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Joined Dec 2005
L5: Journeyman
> bubble2 512 Posts
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bzhou
12-03-2021 at 07:39 AM.
12-03-2021 at 07:39 AM.
FYI, these are refurb chairs.

"Open Box" with these guys are refurbished.
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Joined Nov 2020
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> bubble2 23 Posts
Original Poster
GlizzyGuzzler
12-03-2021 at 07:44 AM.
12-03-2021 at 07:44 AM.
Quote from bzhou :
FYI, these are refurb chairs.

"Open Box" with these guys are refurbished.

I haven't had any experience with refurb chairs, have you? This discount is pretty steep and makes it tempting consider what types of new chairs you can get for this price.
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Joined Sep 2017
L1: Learner
> bubble2 22 Posts
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dajinni
12-03-2021 at 07:45 AM.
12-03-2021 at 07:45 AM.
Quote from GlizzyGuzzler :
I haven't had any experience with refurb chairs, have you? This discount is pretty steep and makes it tempting consider what types of new chairs you can get for this price.
V1 and used. This chair could be 20 years old or order for all you know. I am not sure I'd be expecting greatness on these so be aware of what your getting and set expectations accordingly. I'd suggest going to your local reseller and seeing if they have any demos of the current model avail for a reasonable price if the new ones are over budget.
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Joined Jan 2011
L9: Master
> bubble2 4,661 Posts
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sumthin_gud
12-03-2021 at 07:46 AM.
12-03-2021 at 07:46 AM.
I've heard they repair chairs with a lot of aftermarket, not-genuine parts and are mixed and matched.

Please correct me if I'm wrong.
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Joined Feb 2019
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> bubble2 7 Posts
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Henry1924
12-03-2021 at 07:46 AM.
12-03-2021 at 07:46 AM.
Per the online reviews, this company might not be the authorized seller. Even though the price is low, I would avoid it
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Joined Jan 2006
L6: Expert
> bubble2 1,105 Posts
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avhokie
12-03-2021 at 07:47 AM.
12-03-2021 at 07:47 AM.
This comparison comes from a competitor but still worth a read: https://www.btod.com/blog/madison...tod-aeron/
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Joined Jan 2006
L6: Expert
> bubble2 1,105 Posts
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avhokie
12-03-2021 at 07:47 AM.
12-03-2021 at 07:47 AM.
Quote from Henry1924 :
Per the online reviews, this company might not be the authorized seller. Even though the price is low, I would avoid it

They specifically say that they are NOT an authorized seller.
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Joined Jun 2010
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> bubble2 1,333 Posts
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IDAnonymous
12-03-2021 at 07:52 AM.
12-03-2021 at 07:52 AM.
Return Policy:

If you are not completely satisfied with your purchase for whatever reason, the complete item(s) may be returned for refund.

If the item being returned is part of our "open box" clearance sale, a refund will be issued less a restocking fee of $50.00.

For all other returns a credit will be issued for the purchase price of the item, less the initial shipping charge and a 30% restocking fee.


Weird wording on the return policy. I am sure this open box return policy is what I underlined. New is full refund and buyer pay for return shipping. I don't understand the bolded part. what other purchases fall under the return policy with less initial shipping and 30% restocking fee?

Nothing wrong with buying used but I prefer being able to see and test the chair in person like cort or marketplace
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Last edited by IDAnonymous December 3, 2021 at 07:57 AM.
Joined Jul 2018
Not worth the time.
> bubble2 1,536 Posts
630 Reputation
QuaziArts
12-03-2021 at 08:00 AM.
12-03-2021 at 08:00 AM.
Madison Seating sells used office furniture. Buying used office furniture online is hit or miss. Chairs are refurbished, often with parts from older chairs or aftermarket parts. Phone reps have not seen the actual chair you will receive. They are not an authorized seller and the warranty offered is not from the manufacturer. Disputes over condition are at your own risk and you must argue directly with the seller. Returns are expensive so you'll pay a restocking fee or partial shipping, meaning no chair and losing money. They flood the internet and your browser with ads, so people finding such ads are attracted by used chair prices, not the company reputation.
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Last edited by QuaziArts December 4, 2021 at 07:49 AM.
Joined Mar 2006
L5: Journeyman
> bubble2 641 Posts
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Jim1482
12-03-2021 at 08:03 AM.
12-03-2021 at 08:03 AM.
Delete.
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Joined Jun 2007
L2: Beginner
> bubble2 97 Posts
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sfbchamps
12-03-2021 at 08:05 AM.
12-03-2021 at 08:05 AM.
Very comical responses to BBB complaints from the company.

https://www.bbb.org/us/ny/brookly...complaints

Never seen a company go such great lengths to discredit customer complaints and boast about selling furniture to "Fortune 500 companies like Google and Yahoo".
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Joined Jul 2018
Not worth the time.
> bubble2 1,536 Posts
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QuaziArts
12-03-2021 at 09:32 AM.
12-03-2021 at 09:32 AM.
Quote from sfbchamps :
Very comical responses to BBB complaints from the company.

https://www.bbb.org/us/ny/brookly...complaints

Never seen a company go such great lengths to discredit customer complaints and boast about selling furniture to "Fortune 500 companies like Google and Yahoo".

It's double-talk. Anything you thought was guaranteed is not guaranteed. Slow delivery, actual damage, worn out parts are not their fault and suddenly they are just a "reseller" saying you chose to buy a discounted used chair.
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Last edited by QuaziArts December 4, 2021 at 07:52 AM.
Joined Dec 2013
L6: Expert
> bubble2 1,288 Posts
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snoopyshops
12-03-2021 at 09:39 AM.
12-03-2021 at 09:39 AM.
I bought it from them on Ebay back in June for $400+. My body was hurting from going through sub $100 office chairs that I couldn't sit on for more than a couple of hours. And working from home now, I needed a chair that's good for long hours. I'm around 150lbs.

This isn't a "comfortable" chair but a chair you can sit on for an entire day without your butt and/or back hurting.

If your back hurts using it, take out the lumbar support.

I advise buying from their store on Ebay instead of their site for better buyer protection and merchant accountability.
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Joined Nov 2020
L1: Learner
> bubble2 23 Posts
Original Poster
GlizzyGuzzler
12-03-2021 at 11:11 AM.
12-03-2021 at 11:11 AM.
Quote from Jim1482 :
Delete.

I'm going to leave it up. A lot of useful info in this thread.
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