Worst System with Lot of Maintainence
I did Buy this system without a pump. I won't buy it again. Replacing the filter is a big hassle. The Ukoke denies everything about warranty. The filter cost is almost more than half of the system. It cost $80 for 6-12 months replacement and if you do replace 6 months for $30 they charge a $12 shipping fee. Nobody answered the call. The only way to reach is via Email which takes forever for their reply. Within 2 months of using the filter started pouring black water and when I contact them they mention that past 30 days they don't accept returns and the filter is not covered under warranty. It is ridiculous. I believe there is one person that sits and replies to all emails and denies anything you ask. Stay away from this product
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Worst System with Lot of Maintainence
I did Buy this system without a pump. I won't buy it again. Replacing the filter is a big hassle. The Ukoke denies everything about warranty. The filter cost is almost more than half of the system. It cost $80 for 6-12 months replacement and if you do replace 6 months for $30 they charge a $12 shipping fee. Nobody answered the call. The only way to reach is via Email which takes forever for their reply. Within 2 months of using the filter started pouring black water and when I contact them they mention that past 30 days they don't accept returns and the filter is not covered under warranty. It is ridiculous. I believe there is one person that sits and replies to all emails and denies anything you ask. Stay away from this product