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Joined Aug 2020
L6: Expert
> bubble2 1,745 Posts
242 Reputation
SplendidHome1945
01-28-2022 at 11:29 AM.
01-28-2022 at 11:29 AM.
not good enough to go back. way over priced nowadays
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Joined Dec 2009
L2: Beginner
> bubble2 96 Posts
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rlaer
01-28-2022 at 12:43 PM.
01-28-2022 at 12:43 PM.
The welders are decent. I did pick one up 2 weeks ago. Would they be willing to price adjust? I know it states it does not apply to prior purchases on the coupon itself but maybe they'll be a tad lenient on an ITC member? Thanks in advance!
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Joined Jun 2006
L6: Expert
> bubble2 1,332 Posts
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s4rah
01-28-2022 at 01:36 PM.
01-28-2022 at 01:36 PM.
Quote from rlaer :
The welders are decent. I did pick one up 2 weeks ago. Would they be willing to price adjust? I know it states it does not apply to prior purchases on the coupon itself but maybe they'll be a tad lenient on an ITC member? Thanks in advance!
They should be willing to adjust the price for you since you have you have 90 days to make a return. It's basically a return/rebuy. I've done it in the past without any problems.

Should they decide to act stupid then as much as it sucks bring the welder in, return and then go pick a fresh one in a box to buy. They'll lose money that way since they can't resell your return as new. It makes sense for them to adjust the price. Upon further reading some items have a restocking fee so you'd need a reason, like it's not working properly or not working at all.

RETURNING ITEMS PURCHASED IN STORE
If for any reason you are not satisfied with an item purchased from Harbor Freight Tools, you may return the product within 90 days for a full refund or replacement, whichever you prefer. The limited warranty term is 90-day beginning on the date of invoice. You must provide the original receipt to receive an exchange or refund.


RE-STOCKING FEES
A 20% re-stocking fee may apply to an item being returned. Items with a 20% re-stocking fee are subject to change at any time. See an associate for details or call Customer Service at 1-800-444-3353.

The re-stocking fee will be waived if any of these conditions are met:

Item is unopened and in new condition
Item is exchanged for an upgraded product in the same category
Item is replaced under an Extended Service Plan
Item is replaced under manufacturer Warranty

https://www.harborfreight.com/cus...hange.html
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Last edited by s4rah January 28, 2022 at 01:46 PM.
Joined Dec 2009
L2: Beginner
> bubble2 96 Posts
14 Reputation
rlaer
01-28-2022 at 02:24 PM.
01-28-2022 at 02:24 PM.
Quote from s4rah :
They should be willing to adjust the price for you since you have you have 90 days to make a return. It's basically a return/rebuy. I've done it in the past without any problems.

Should they decide to act stupid then as much as it sucks bring the welder in, return and then go pick a fresh one in a box to buy. They'll lose money that way since they can't resell your return as new. It makes sense for them to adjust the price. Upon further reading some items have a restocking fee so you'd need a reason, like it's not working properly or not working at all.

RETURNING ITEMS PURCHASED IN STORE
If for any reason you are not satisfied with an item purchased from Harbor Freight Tools, you may return the product within 90 days for a full refund or replacement, whichever you prefer. The limited warranty term is 90-day beginning on the date of invoice. You must provide the original receipt to receive an exchange or refund.


RE-STOCKING FEES
A 20% re-stocking fee may apply to an item being returned. Items with a 20% re-stocking fee are subject to change at any time. See an associate for details or call Customer Service at 1-800-444-3353.

The re-stocking fee will be waived if any of these conditions are met:

Item is unopened and in new condition
Item is exchanged for an upgraded product in the same category
Item is replaced under an Extended Service Plan
Item is replaced under manufacturer Warranty

https://www.harborfreight.com/cus...hange.html

I'll give it a shot. Thanks again for your detailed response!
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Joined Nov 2006
L8: Grand Teacher
> bubble2 3,359 Posts
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dcpoor
01-28-2022 at 03:05 PM.
01-28-2022 at 03:05 PM.
still waiting for deals/sales on the apache cases. lol Smilie
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Joined Jan 2011
L7: Teacher
> bubble2 2,260 Posts
209 Reputation
BrokePanda
01-28-2022 at 03:08 PM.
01-28-2022 at 03:08 PM.
I'm done with HF. Everything is overpriced compared to stuff from the big box stores. Lots of exclusions and exception to use their coupon. I would not be surprised to see them file chapter 11. It's very dead every time I visit the store.
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Joined Nov 2017
L2: Beginner
> bubble2 64 Posts
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slylockfox
01-28-2022 at 07:29 PM.
01-28-2022 at 07:29 PM.
Quote from BrokePanda :
I'm done with HF. Everything is overpriced compared to stuff from the big box stores. Lots of exclusions and exception to use their coupon. I would not be surprised to see them file chapter 11. It's very dead every time I visit the store.
The ones I go are either sold out or low on inventory a lot of the time so somebody is still going there and buying their stuff. Plus they are still opening new stores. I get your point though. I used to go to HF without question for stuff, but now I check other stores first because a lot of the time the bigger store has a better quality item for the same price, if not less, and a better warranty.
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Joined Dec 2021
L5: Journeyman
> bubble2 580 Posts
34 Reputation
model3.420
01-28-2022 at 07:45 PM.
01-28-2022 at 07:45 PM.
no freebies Frown
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Joined Dec 2012
L2: Beginner
> bubble2 67 Posts
17 Reputation
ether88
01-28-2022 at 08:39 PM.
01-28-2022 at 08:39 PM.
Quote from slylockfox :
The ones I go are either sold out or low on inventory a lot of the time so somebody is still going there and buying their stuff. Plus they are still opening new stores. I get your point though. I used to go to HF without question for stuff, but now I check other stores first because a lot of the time the bigger store has a better quality item for the same price, if not less, and a better warranty.
Can't say your failing if your growing to the board...

Would love to see a harbor freight doc or book. They seemingly had the the market for smelly straight from China stuff with a few gems.. Then got 5 million house brands, tried to compete with big box hardware stores and drove their core base away..
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Joined Jun 2014
L10: Grand Master
> bubble2 6,792 Posts
ToolDeals
01-28-2022 at 11:07 PM.
01-28-2022 at 11:07 PM.
Quote from SplendidHome1945 :
not good enough to go back. way over priced nowadays
The General tool boxes have went up about 50% in the past two to three years, but what hasn't?
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Joined Sep 2014
L5: Journeyman
> bubble2 780 Posts
378 Reputation
bradis2cool4u
01-29-2022 at 05:40 AM.
01-29-2022 at 05:40 AM.
Quote from dcpoor :
still waiting for deals/sales on the apache cases. lol https://static.slickdealscdn.com/ima...lies/smile.gif
I got the gun one for $99 a year or so ago, it was the last time I saw it dip that low.
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Joined Nov 2010
L3: Novice
> bubble2 231 Posts
18 Reputation
man00
01-29-2022 at 06:01 AM.
01-29-2022 at 06:01 AM.
Hadn't been in a HF in long time, went in other day and wow shocking the prices..I think they will go under sooner than later
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Joined Jul 2011
L10: Grand Master
> bubble2 6,120 Posts
548 Reputation
08CivicSi
01-29-2022 at 06:15 AM.
01-29-2022 at 06:15 AM.
Quote from rlaer :
I'll give it a shot. Thanks again for your detailed response!

Just buy and return the new one as the old one.
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Joined Jan 2011
L6: Expert
> bubble2 1,593 Posts
129 Reputation
Toller
01-29-2022 at 02:19 PM.
01-29-2022 at 02:19 PM.
Quote from BrokePanda :
I'm done with HF. Everything is overpriced compared to stuff from the big box stores. Lots of exclusions and exception to use their coupon. I would not be surprised to see them file chapter 11. It's very dead every time I visit the store.
Anything I have looked at has been well priced. My local store has a good amount of business. Maybe you have it confused with a different store.
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