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Solo Stove Ranger 2.0, Smokeless Fire Pit - $159.99
$159.99
Solo Stove Ranger 2.0, Smokeless Fire Pit is on sale for 159.99 when you apply the coupon code # HOLIDAY20 with free shipping
Ranger + Stand 2.0 is also available for 179.99$
Note : Estimated Ship Date: Jan. 9th
https://www.solostove.c
Ranger + Stand 2.0 is also available for 179.99$
Note : Estimated Ship Date: Jan. 9th
https://www.solostove.c
Created 12-09-2022
at 06:37 AM
by smartshopper798
in
Gardening & Outdoor
(5)
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Our community has rated this post as helpful. If you agree, why not thank sjjones
Our community has rated this post as helpful. If you agree, why not thank RickyE3678
Once I finally talk to someone, the woman curtly tells me to use their website to return the item, and that if they decide it's appropriate, I can expect them to send a replacement by January. She also says all returns are at their discretion - even if I just decided to return it because I didn't want it. Could not have put out a more "IDGAF" attitude if she took a class.
I then try to use their website to do the return, and of course it crashes when you try do so (it gets to a page that asks how I would like to return the item, and there are no options listed and the "Next" button is greyed out). So I call them back and they basically say "keep trying." No apology, no attempt to help - same IDGAF attitude.
And it appears your only option on the website is a refund that only issues after they receive the item back - no way to get a replacement. So it you buy the item on sale like this, you can't replicate the deal if the sale is over.
As for smoke, they're great. They burn clean. But they're basically like a double-wall stove pipe and the purpose of double-wall stovepipe is to cut radiated heat. I've found that you don't get much heat off of these things unless you're RIGHT next to it.
Better off using an old washing machine tub if you want clean burn and good heat...
Fight me.
As for smoke, they're great. They burn clean. But they're basically like a double-wall stove pipe and the purpose of double-wall stovepipe is to cut radiated heat. I've found that you don't get much heat off of these things unless you're RIGHT next to it.
Better off using an old washing machine tub if you want clean burn and good heat...
Fight me.
Agree. These things are more ambiance than anything unless maybe you are using it to actually cook food or boil water. Kids like them for s'mores and I like that I don't have to wash the smoke smell off of my clothes. That said, I still like them ...but yeah, they aren't going to keep you as warm like a wood bonfire / fireplace /firepit or gas fireplace.
Once I finally talk to someone, the woman curtly tells me to use their website to return the item, and that if they decide it's appropriate, I can expect them to send a replacement by January. She also says all returns are at their discretion - even if I just decided to return it because I didn't want it. Could not have put out a more "IDGAF" attitude if she took a class.
I then try to use their website to do the return, and of course it crashes when you try do so (it gets to a page that asks how I would like to return the item, and there are no options listed and the "Next" button is greyed out). So I call them back and they basically say "keep trying." No apology, no attempt to help - same IDGAF attitude.
And it appears your only option on the website is a refund that only issues after they receive the item back - no way to get a replacement. So it you buy the item on sale like this, you can't replicate the deal if the sale is over.
Once I finally talk to someone, the woman curtly tells me to use their website to return the item, and that if they decide it's appropriate, I can expect them to send a replacement by January. She also says all returns are at their discretion - even if I just decided to return it because I didn't want it. Could not have put out a more "IDGAF" attitude if she took a class.
I then try to use their website to do the return, and of course it crashes when you try do so (it gets to a page that asks how I would like to return the item, and there are no options listed and the "Next" button is greyed out). So I call them back and they basically say "keep trying." No apology, no attempt to help - same IDGAF attitude.
And it appears your only option on the website is a refund that only issues after they receive the item back - no way to get a replacement. So it you buy the item on sale like this, you can't replicate the deal if the sale is over.
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Once I finally talk to someone, the woman curtly tells me to use their website to return the item, and that if they decide it's appropriate, I can expect them to send a replacement by January. She also says all returns are at their discretion - even if I just decided to return it because I didn't want it. Could not have put out a more "IDGAF" attitude if she took a class.
I then try to use their website to do the return, and of course it crashes when you try do so (it gets to a page that asks how I would like to return the item, and there are no options listed and the "Next" button is greyed out). So I call them back and they basically say "keep trying." No apology, no attempt to help - same IDGAF attitude.
And it appears your only option on the website is a refund that only issues after they receive the item back - no way to get a replacement. So it you buy the item on sale like this, you can't replicate the deal if the sale is over.
https://solostove.com/en-us/warranty-claims